Privacy policy
Last updated: 04/04/2026
Introduction
Latitude Design Sdn Bhd (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, latitudebespoke.my (the “Website”). By using the Website, you agree to the collection and use of information in accordance with this policy.
Information we collect
a. Automatically Collected Data (Google Analytics)
When you browse our website, certain information is collected automatically through Google Analytics, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring and exit pages
- General usage patterns
This information does not identify you personally and is used solely for analytics and website improvement.
b. Information Provided Through Direct Contact
If you contact us directly at hello@latitudebespoke.my, we may receive:
- Your name
- Email address
- Phone number
- Any information you choose to include in your message
How we use your information
We use the information collected for purposes such as:
- Improving and maintaining our website
- Understanding how visitors use our site
- Enhancing user experience and functionality
- Responding to your enquiries
- Internal record-keeping and operational purposes
- Detecting and preventing fraudulent or malicious activity
- To show advertisements on third-party platforms like Google Ads, Meta Ads (Facebook, Instagram), and other ad platforms.
We do not sell, rent, or trade your personal information.
Cookies
We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Tracking technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze our Website.
- Cookies: Cookies are small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Website.
- Web Beacons: Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Our website uses cookies to:
- Improve website performance
- Remember visitor preferences
- Enable insights through Google Analytics
You may disable cookies through your browser settings, though certain features of the site may not function optimally.
Data retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes stated in this policy
- Comply with legal requirements
- Address disputes or enquiries
Analytics data may be stored for a standard period set by Google.
Data security
We use administrative, technical, and physical security measures to help protect your personal information.
While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
You use the website at your own risk.
Your rights under Malaysia’s PDPA
You may request at any time to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for us to use your data
- Request deletion of your personal data (where applicable)
To exercise these rights, contact us at hello@latitudebespoke.my.
Third-Party services, Analytics, and Advertising
a. Analytics
We use Google Analytics to collect anonymized information about how visitors interact with our Website. This data helps us understand usage patterns and improve user experience. Google may process this data in accordance with its own privacy policies.
b. Advertising
We may use third-party advertising services to support and maintain our Website.
- Google Ads
Google uses cookies, including the DART cookie, to serve ads to users based on their visits to this and other websites. Users may opt out of the use of the DART cookie by visiting Google’s advertising and content network privacy policy. - Meta Ads (Facebook and Instagram)
We may use advertising services provided by Meta Platforms. Meta uses cookies and similar technologies to deliver relevant advertisements on and off its platforms. You can manage your ad preferences through your Facebook or Instagram settings.
c. External Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies separately.
Disclosure of your information
We may share your personal information in the following situations:
- With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Website, to contact you.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Children’s privacy
Our website is not intended for children under 13, and we do not knowingly collect personal data from children.
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact us
If you have any questions about this Privacy Policy, please contact us at:
Latitude Design Sdn Bhd
J–2–21, Jalan PJU 1/43, Aman Suria 47301 Petaling Jaya, Selangor, Malaysia
Tel: +603-7804-0311
Email: hello@latitudebespoke.my